DiscoverThe Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch20Sales: Scaling Snowflake from $0-$3BN in ARR | Snowflake vs Databricks: My Biggest Lessons | Why Customer Success is BS and What Replaces It with Chris Chris Degnan
20Sales: Scaling Snowflake from $0-$3BN in ARR | Snowflake vs Databricks: My Biggest Lessons | Why Customer Success is BS and What Replaces It with Chris Chris Degnan

20Sales: Scaling Snowflake from $0-$3BN in ARR | Snowflake vs Databricks: My Biggest Lessons | Why Customer Success is BS and What Replaces It with Chris Chris Degnan

Update: 2025-10-10
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Chris Degnan is the former Chief Revenue Officer at Snowflake, where he was instrumental in scaling the company from less than $1M in ARR to over $3B in annual revenue. He joined as the first sales hires and built Snowflake’s go-to-market engine from scratch, growing the team from to more than 6,000 globally. Under his leadership, Snowflake became one of the fastest-growing enterprise software companies in history, achieving a record-breaking IPO in 2020.

AGENDA:

04:34 How to Build a Sales Team from Scratch
07:49 How to Hire and Evaluate Sales Leaders
15:23 Four Big Lessons Scaling Snowflake to $3BN ARR
31:30 Comparing Snowflake and Databricks: What Databricks Did Better?
35:26 How to Manage Sales Team Morale in Competitive Markets
43:53 Why Customer Success is BS and What To Do With It
48:31 How Every Sales Leader Needs to Change in An AI World
49:37 Biggest Reflections on Sales Leadership
54:38  Quick Fire Questions and Final Thoughts
 
20Sales: Scaling Snowflake from $0-$3BN in ARR | Snowflake vs Databricks: My Biggest Lessons | Why Customer Success is BS and What Replaces It with Chris Chris Degnan
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20Sales: Scaling Snowflake from $0-$3BN in ARR | Snowflake vs Databricks: My Biggest Lessons | Why Customer Success is BS and What Replaces It with Chris Chris Degnan

20Sales: Scaling Snowflake from $0-$3BN in ARR | Snowflake vs Databricks: My Biggest Lessons | Why Customer Success is BS and What Replaces It with Chris Chris Degnan